Ask An Editor: Tom Bonnick, Nosy Crow senior commissioning editor

The parts of the job that have changed the most for me are the collaborative elements. While I can do the actual hands-on editing perfectly happily from home, I've found the work that requires interaction with other people to be much more of a challenge - and although platforms like Zoom have made an enormous difference, I remain a firm believer that they are not an adequate substitute for in-person discussion. And the things that Zoom can't begin to replicate are the small, incidental moments - the chance encounters and casual conversations in a shared environment - which it turns out contribute an enormous amount to the way we all work and the culture of a company.

In a kind of ludicrously millennial and trivial way, the thing that lockdown has changed the most for me is that it has made me much less hostile to phone calls: in pre-pandemic days I would avoid them at all costs, whereas now I actively look forward to them.