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Attachments

  1. How to use Email Attachments
  2. Formats
  3. Size matters
  4. Problems reading attachments
  5. Checking and removing attachments
  6. Understanding attachments
  7. Email Formats
  8. Email Software

Check the tips on email and email etiquette

How to use Email Attachments

It is possible to attach files to your emails. Click on the toolbar or icon (normally a paperclip), find the file you want to attach, then click to attach it - one file successfully attached. 

You can repeat this  operation to attach many files to a single email. 

You can tell if an email has an attachment because it tells you by listing the files or an icon such as a paperclip beside the name of the sender. When you receive an email with an attachment, to open the attachment just double-click on the file then save the document. Until you save the attached file, it normally remains part of the email. If you delete the message before detaching the file, you will lose it.

Attach paperclip
This screenshot, taken from Microsoft Outlook, is typical of email packages. Back to Top

Formats

When saving a document you should select where you want to store the file on your computer. You can often change the format. Many text files use Rich Text Format (RTF),  plain text (TXT) as well as Microsoft Word (DOC). Remember to select 'All file types' when looking for attached documents that you have saved, as they might have different file extensions and might therefore not show up automatically.

One of the joys of email is that it can travel between different computer platforms. It is a good way to transfer files between Macs and PCs.  But Macintosh file names might be changed by the PC. The first 6 or 7 letters will be the same but with a number added.

It is not just the computer platform and package but the version of the software that is important. Someone sending version 4 of some software to a friend with version 5 will be successful. But if the friend edits it in version 5 and returns it, there will be problems.

One of the reasons why we advocate the use of RTF files is that they can be read in every word processing package we know. Another reason for adopting this neutral format is that they are smaller.

Microsoft Word documents can be saved as “RTF” (Rich Text Format). This is an ASCII (American Standard Code for Information Interchange) text with minimal formatting. Other word-processors allow you to Save_as plain text.

More about file types

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Size matters

It can take many minutes to download a large document, especially if it contains pictures. You might think your link has frozen, only to discover that someone is sending an uncompressed, glossy 8 by 10 colour photo which will take half an hour to receive over a dial-up connection.

If you have an indicator of your modem’s activity you can check if it is working when it appears to be “dead”. On PCs you see 2 little boxes flashing on and off. Some machines look as if they have worms wriggling along to indicate that data is moving. But if nothing happens after several minutes the system might actually have jammed.

If you have a dial-up connection where you pay for your connection, make sure you check your email when the telephone line is available on cheap rate. People accustomed to office networks or college systems might not appreciate how long these transfers can take. Files which move around the office network in seconds can take many minutes when travelling by telephone wire.

If you cancel a download part-way, when you resume the server might try to send you the whole mail again. If some mega file is blocking your download, send a message to your server and ask them to delete it.

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Problems Reading attachments

If you do not have the particular package that someone has used to compose an attachment, you might have troubled reading it. To solve this problem you need a 'viewer' or 'reader'. These are provided by large software companies on their sites. You can check our links to find them but the most common one is for MS Word. Once installed the attachment should find the viewer by itself. You can then save the attachment in a format you can edit if you want to. 

Back to Top
 
It is the email software that attaches and detaches files. 
bulletUniversity systems sometimes still encode files so you have to decode them. 
bulletSome places use old email software that can only deal with certain attachments.

Checking and removing attachments

You may sometimes want to check that the file you attached is the right one.

To check:

  1. Right-click an Attachment file.
  2. Choose Quick View from the pop-up menu. 
  3. A special viewer window will appear and you can check the document. 
  4. When you are happy close the Quick View. 
  5. If it is the wrong file, right clicking also provides the Remove option.
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Understanding attachments

Email uses only the basic 128 text and formatting characters from the ASCII (American Standard Code for Information Interchange) character set. This uses just 7 of the 8 available bits. Every computer in the world should recognize these, even Chinese machines. The bad news is that they contain no graphics or embedded formatting.

There are 2 components in any email transfer. The sender and receiver are 'clients' while the system that transfers and stores your mail is known as the 'server'.

As well as text, you can send binary files. Computer software is binary codes. Because it is binary codes that control computers, these files have to be encoded to stop them interfering with the computers that they pass through. It would spell disaster if the communication system responded to the data it was carrying, mistaking it for a binary instruction. The effect is to make binary files much larger than the original.

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Email Formats

Little is now heard of the encoding required to speed your text through the system. Five years ago you had to understand it so that you could read your mail. It is little wonder that email used to be for engineers and academics.

There have been 3 popular encoding systems:

UUencode and BinHex

Unix computers employ the uuencode/decode system, which was adopted in early PCs while Apple Computers went for the BinHex system, so both are 'platform-dependent'.

MIME (Multi-purpose Internet Mail Extensions) is the present standard that allows the Internet to handle email and carry attachments. It is also independent of the computer used. Most mail programs are now 'MIME-conformant'.

If you find your file is full of 'junk' when you open it, here are some clues to the coding used. A Word file has pages of square symbols. An uuencoded file has the word Begin followed by 3 numbers near the start and the word End at the end. A BinHexed file announces that This file must be converted with BinHex. MIME has the word Base64 near the start.

Pine is often found on Unix service

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Email Software

Microsoft Outlook (Freeware version is Outlook Express)

Sending

bullet

Look for the paperclip icon when you have written your message. If the clip is not visible then look for the >> on the toolbar to view the missing icons or maximize the size of your message.

bullet

Browse to find your document then click Open to attach it to the message.

bullet

You can attach a number of documents to a single email, but think about the person who will have to download them all.

Receiving

bullet

Attachments are marked with a paperclip. Select the message and click on the paperclip icon to view the names of the files attached.

bullet

 Highlight the one you want and double click to open it. The appropriate program will be opened to view the file although you might have to help it if the extension is not recognised. 

bullet

Then save the document in the format required. When saving the document you can select where and how you want to store the file on your computer.

 

Macintosh Eudora (Freeware version is Eudora Light)

To send

bullet

Use AppleDouble, which is Apple’s version for MIME. Uncheck the Macintosh resource icon, 5th from left at the top of the message window, if the receiver does not have a Mac

bullet

You can select other types of encoding by clicking the box in the upper left of the composition window.

Receiving

bullet

Attached files are decoded and dropped into your Eudora Attachments folder, without you having to take any action.

 

 

© Charles Jones 2001  

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